HQ360 / Appointment-Based Businesses
Booking that fits the way your business operates.
For salons, consultants, trainers and studios: connect the website, calendar and customer follow-up around your own appointment rules.
Does this sound familiar?
- Staff, rooms or equipment have different availability.
- Customers need a clear way to cancel or reschedule.
- Reminders and customer notes sit in separate systems.
Booking website
Explain appointment types, duration, preparation and the route to choose a suitable slot.
Website Development →Availability and scheduling
Agree buffers, staff calendars, locations, approval rules and resource limits before connecting a booking tool.
Automation & CRM →Deposits and changes
Where the selected booking platform and payment provider support it, configure agreed deposits, cancellation and rescheduling rules.
Automation & CRM →Customer follow-up
Keep appropriate customer records and set up confirmations, reminders and follow-up with consent and access controls.
Automation & CRM →Relevant published work
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A practical way to work together
- 01
Understand the project
Understand appointment types and scheduling exceptions.
- 02
Agree scope
Check platform support for availability, payments and changes.
- 03
Build and review
Test bookings, cancellations and reminder timing together.
- 04
Deliver and support
Train the team and document how to manage changes.
Questions from appointment-based businesses
Can you take deposits?
Only where the selected booking platform, payment provider and your account support them. We check capabilities and fees before committing to a deposit workflow.
Will the same setup work for every business?
No. A salon with several staff, a consultant with approval-based sessions and a studio with shared rooms require different rules.
Can customers reschedule themselves?
We can configure this where supported, with the notice periods and restrictions you agree.
Start with your next project
The audience and likely services are preselected. Change them if another option fits better.